Privacy Policy
Law Offices of Juan C. Burgos, P.L and its affiliates (referred to as “JB”, “we”, “us”, or “our”) value your privacy and are committed to protecting it through our comprehensive Privacy Policy. This policy explains what information we collect from you, how we use it, with whom we share it, and the choices you have regarding our use of that information.
Our Privacy Policy applies to any personal information collected across all of our online platforms, including:
- Our website is located at https://juanburgoslaw.com
- Any other webpage maintained by JB that links to this Policy (collectively referred to as “the Site”)
- Current or future mobile applications associated with JB or the website (collectively referred to as “the App”)
- Our email communications and social media pages
- Other online or wireless offerings that post a link to this Privacy Policy
- Any other circumstance in which we provide services (collectively referred to as “the Platform”)
Types of Personal Information We Collect
We collect various types of personal information about you, depending on the services you request and, if applicable, the nature of our representation or your case. The table below describes some examples of the categories of personal information we may collect about you:
Category | Examples |
A. Individual Identifiers and Demographic Information | Name, email address, phone number, mailing address, job title, organization, client ID, username, IP address, device ID, date of birth, location (city, state, geographic area) |
B. Sensitive Personal Information | Social Security number, driver’s license number, passport number, financial account numbers, wiring instructions, insurance policy numbers, invoices, payment or bank account details, medical information, doctor’s notes, treatment plans, prescription medicines |
C. Geolocation Data | Precise physical location (collected via the App with your consent) |
E. Sensory Data | Call recordings, audio recordings, photographs, videos, other data provided as part of a case file |
F. Biometric Information | Facial scans, fingerprint scans (opt-in to using this information for logging in or authenticating your account on the App) |
G. Commercial Information | Representation details (claim, case, legal matter), settlement distribution and payment information, account information (username, password), communications with our attorneys or digital chat services |
H. Internet or Network Activity | Online activity information, linking pages, page or screen views, navigation paths, access times, duration of access, device information (computer and mobile operating system, browser type, screen resolution) |
I. Professional or Employment-Related Information | Job application information, background check information, references, employment history, job title, role, employer |
J. Education Information | Education records (transcripts, education history) |
K. Inferences Drawn from Personal Information | Profiles reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes |
Sources from Which We Collect Personal Information
We may collect the categories of personal information described above from the following sources:
- Information You Provide to Us: When using our Platform, you provide us with personal information in various ways. This includes:
- Contacting us through our website or other means
- Creating an account on our site
- Applying for a position or job opportunity
- Communicating with us pursuant to an attorney-client relationship (in designated areas of the Services)
- Personal Information Collected Automatically: We and our third-party providers may use technologies such as:
- Cookies: small text files stored on your device to track online activity
- Log files: records of website activity, including online identifiers and geolocation data
- Tracking pixels: tiny images that help us understand how users interact with our content
- Analytic tools and services: tools that help us measure website performance and user behavior
Please note that you may choose whether or not to provide personal information in some cases. However, in other situations, the information may be required for us to respond to your request or fulfill a service obligation.
Sources from Which We Collect Personal Information
We collect the categories of personal information described above from the following sources:
- Personal Information You Provide to Us: When using our Platform, you provide us with personal information in various ways, such as:
- Contacting us through our website or other means
- Creating an account on our site
- Applying for a position or job opportunity
- Communicating with us pursuant to an attorney-client relationship (in designated areas of the Services)
- Personal Information Collected Automatically: We and our third-party providers use technologies such as:
- Cookies: small text files stored on your device to track online activity and remember user preferences and settings.
- Log files: records of website activity, including geolocation data and online identifiers
- Pixels (also known as web beacons or clear GIFs): used to determine whether a webpage or email was accessed or opened
- To Facilitate the Automatic Collection: We may use technologies like cookies to collect information about you. You can opt-out of some automatic collection by referring to your web browser’s options or settings menu, but doing so may disable certain features or functionality of the Platform.
- Cookies: learn how to change cookie preferences in your browser or visit http://www.allaboutcookies.org for more information
- Personal Information Collected from Third Parties: We may also collect personal information from:
- Our business partners, such as third-party data providers and advertising partners
- Public sources, like social media platforms and publicly-available records
- Individuals or entities involved in our client’s legal matters
- Referral sources, including members of our referral network, website submissions, and other referral sources
Online Analytics and Tracking
We may use third-party analytics tools, such as Google Analytics and Mouseflow, to better understand how you interact with our Platform and identify areas for improvement. These tools collect information from your browser or mobile device, including:
- Pages you visit on our site
- Other usage information
To learn more about how these tools handle your data, please visit the following links:
- Google Analytics: http://www.google.com/policies/privacy/partners/
- Mouseflow: https://mouseflow.com/privacy/
If you’d like to prevent data from being collected by these tools, you can use the following opt-out options:
- Google Analytics: download the opt-out browser add-on at http://tools.google.com/dlpage/gaoptout?hl=en
- Mouseflow analytics: visit https://mouseflow.com/opt-out/
How We Use Personal Information
We use personal information we collect for various purposes, as described in this Privacy Policy or at the time of collection. These purposes include:
- Providing Our Platform: We use personal information to provide our services and features, such as:
- Facilitating your requests for a free case evaluation
- Creating, managing, and monitoring your account
- Responding to your inquiries and communicating with you
- Operating, troubleshooting, and improving the Platform
- Processing transactions, invoices, and settlement payments
- Direct Marketing: We may use personal information to send you newsletters, legal updates, event information, marketing communications, and other information that may interest you.
- Research and Development: We use personal information for research and development purposes, including:
- Generating and analyzing statistics, preferences, and usage trends
- Making our Platform and other offerings better
- Diagnosing technical issues and developing new features and functionality
- Hiring Purposes: If you apply to one of our open positions or submit application information, we will use your personal information as part of the evaluation, recruitment, and hiring process.
- Compliance, Fraud Prevention, and Safety: We may use personal information to:
- Enforce our Terms of Use and other agreements
- Comply with applicable laws, regulations, and legal processes
- Protect rights, privacy, safety, or property (including by making and defending legal claims)
- Maintain the security and integrity of our business, Platform, users, third-party business partners, and service providers’ databases and technology assets
- Interest-Based Advertising: We, our business partners, and third-party advertising partners may collect and use personal information for advertising purposes, including:
- Identifying potential customers and displaying ads on our Platform and other sites and services
- Serving ads that are thought to be of interest to you
We use this information to personalize your experience, deliver relevant content, and make recommendations. We also share anonymous data with third parties for research and development purposes.
You can learn more about your choices for limiting interest-based advertising in the “Advertising Choices” section below.
Sharing of Personal Information
In addition to the specific situations discussed elsewhere in this Privacy Policy or as otherwise described at the time of collection, we may share personal information with the following categories of recipients:
- Service Providers: We may share your personal information with third-party service providers that perform services for us or on our behalf, such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers. These service providers have limited access to personal information only as needed to perform their functions on our behalf.
- Other Law Firms or Lawyers: We may share your personal information with other law firms and/or lawyers where we jointly represent a client and when we refer cases or potential cases to other counsel, or as otherwise required in connection with our legal representation of you. Personal information provided pursuant to an attorney/client relationship may not be shared with third parties except as is done with such precautions to preserve the confidentiality of such information and any attorney/client privilege that may attach to it.
- Authorities, Law Enforcement, and Others: We may disclose personal information to comply with laws, regulations, or other legal obligations, to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our agreements, Terms of Use or this Privacy Policy or agreements with third parties, or for crime-prevention purposes.
- Business Transactions: We may disclose your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction (or potential transaction) such as a corporate divestiture, financing, merger, consolidation, acquisition, reorganization, sale, spin-off, or other disposition of all or any portion of our business or assets.
- Advertising Partners: We may share your personal information with third-party advertising or joint marketing partners for the purposes described in this Privacy Policy or at the time of collection.
- Professional Advisors: We may disclose your personal information to our professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
- Affiliates and Related Companies: We may share your personal information with companies that are affiliated with us (that is, that control, are controlled by, or are under common control with us) or may be affiliated with us in the future for the purposes described in this Privacy Policy.
- Consent: We may otherwise disclose your personal information in accordance with your consent.
Your Choices
We want to give you control over your data and communications with us. Here are some ways you can exercise that control:
- Opt-out of Marketing Communications: If you no longer wish to receive marketing emails or other communications from us, simply send an email to info@juanburgoslaw.com or mail us at the address provided below. You may still receive a few more communications after you make your request, as it can take up to 10 calendar days for us to remove your contact information from our marketing lists.
- Stop Text Messages: To stop receiving text messages from us, reply “STOP” to any message we send you. Please note that you may receive a confirmation message after you make your request.
- Manage Cookies: Most browsers allow you to remove or block cookies from the websites you visit. You can also change your browser settings to accept cookies only from certain websites. If you choose not to accept cookies, some functionality on our site may be affected.
- Limit Interest-Based Advertising: Some of our advertising partners participate in industry programs that allow you to opt-out of interest-based advertising. To learn more and exercise these options, visit:
http://www.networkadvertising.org/managing/opt_out.asp
or
You can also limit the collection of your information for interest-based ads by blocking third-party cookies in your browser settings or using privacy plug-ins or ad-blocking software.
- Provide Information (Optional): While we need some personal information to provide certain services, you are not required to provide any additional information unless specifically requested.
Information Security
We take commercially reasonable measures to secure and protect the personal information we collect. However, no security system is foolproof, and we cannot guarantee the absolute security of your personal information.
Third-Party Websites and Social Media Features
This Privacy Policy does not apply to third-party websites or social media features that may be accessed through links on our website. When you click on these links, you will leave our website and interact with a third party, which may collect and use your information in ways different from ours. We encourage you to review the privacy policy of any site you interact with before allowing them to collect and use your information.
Do Not Track Requests
We do not monitor or follow Do Not Track browser requests. If you want to learn more about Do Not Track, please visit http://www.allaboutdnt.com.
Using the Platform from Outside the United States
Our company is headquartered in the United States, and we may have affiliates and service providers in other countries. By using our platform, you understand that your personal information may be transferred to, stored or processed in these locations, where data protection laws might not be as comprehensive as those in your country.
Children’s Privacy
We do not knowingly collect personal information online from children under the age of 16. If you believe we have collected such information, please contact us as provided below.
California Residents’ Rights
This section applies only to California residents and describes how we collect, use, and share personal information of California residents when we act as a “business” as defined under California privacy law. California Civil Code Section § 1798.83 permits users of our platform who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
Exercising Your Rights
To exercise your rights, including requesting information about our disclosure of personal information or making a Do Not Sell My Personal Information request, please send an email to info@juanburgoslaw.com.
Personal Information We Collect, Use, and Disclose
We collect and disclose various categories of personal information in accordance with California law. Specifically, we collect and use this information for the purposes described below.
Categories of Personal Information We Collect and Disclose
In the past 12 months, we have collected and disclosed the following categories of personal information:
- A. Individual Identifiers and Demographic Information: Yes (collected for a business purpose and sold)
- B. Sensitive Personal Information: No
- C. Geolocation Data: No
- E. Sensory Data: No
- F. Biometric Information: No
- G. Commercial Information: No
- H. Internet or Network Activity: Yes (collected for a business purpose and sold)
- I. Professional or Employment-Related Information: No
- J. Education Information: No
- K. Inferences Drawn from Personal Information: No
Your Rights Under California Law
As a California resident, you have the following rights with respect to your personal information:
- Access: You can request information on the categories of personal information we’ve collected about you in the past 12 months, including the sources from which it was collected and the business purposes for which it is used.
- Erasure: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Sales: If we sell your personal information, you can opt-out.
- Non-Discrimination: California residents are entitled to exercise these rights without fear of discrimination or increases in price or decreases in quality of our products and services.
Please note that these rights are not absolute and may be subject to certain exceptions, including when a legal exemption applies or if we are unable to verify your identity.
How to Request Your California Privacy Rights
If you’d like to exercise your rights under California law, including access, erasure, and opt-out of sales, please follow these steps:
- Access and Erasure Rights: Send an email to info@juanburgoslaw.com or call us toll-free at 1-(407) 953-0313. Please specify which right you’re exercising and the personal information related to your request (if not about you).
- Right to Opt-Out of Sales: To exercise your right to opt-out of sales, please:
- Email us at info@juanburgoslaw.com or call 1-(407) 953-0313
- Click on this link: Do Not Sell My Personal Information
Guidelines for Contacting Us
When requesting your rights, please note the following guidelines:
- Specify Your Right: Clearly state which right you’re exercising and the personal information related to your request (if not about you).
- Provide Identification: If you’re an authorized agent acting on behalf of another consumer, please provide proof of identification and evidence of valid permission to act on requester’s behalf.
- Verify Your Identity: We may request additional information to verify your identity. Any personal information disclosed for verification purposes will be used solely for that purpose.
- Direct Response Delivery: Please provide an email or mailing address through which we can deliver our response.
No Fees or Excessive Requests
You won’t have to pay a fee to access your personal information (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee or decline to comply with your request.
Response Time
We try to respond to all legitimate requests within 45 days. Occasionally it may take us longer than 45 days to respond, especially for complex requests or multiple requests. In such cases, we’ll notify you of the delay and provide updates on our progress.
Changes to This Privacy Policy
JB may change this Privacy Policy from time to time to reflect changes in our practices or applicable law. Such changes will be effective upon posting the revised Privacy Policy on our Platform. By continuing to use our Platform or communicating electronically with us, you agree to accept such changes to this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or JB’s information privacy practices, please contact us at:
Law Offices of Juan C. Burgos, P.L
- Email: info@juanburgoslaw.com
- Telephone: 1-(407) 953-0313